1. Privacy Policy
1.1 Data Collection and Use
- Personal Information: digiLEARN collects personal data (e.g., name, email address, and payment information) to provide educational services, ensure secure transactions, and facilitate communication between students and instructors.
- Course Data: For instructors, digiLEARN collects course materials, descriptions, and pricing information to make courses available to students.
- Usage Data: We collect non-identifiable data, such as IP address, browser type, and access times, to improve platform functionality.
1.2 Data Protection
- Security Measures: digiLEARN implements standard security protocols to protect personal data. However, no online service can be completely secure, so users should take precautions.
- Access Control: Only authorized digiLEARN staff can access sensitive data, and access is granted on a need-to-know basis.
1.3 Data Sharing
- Third-Party Services: We may share data with trusted third-party providers for payment processing, analytics, and technical support.
- Legal Requirements: digiLEARN may disclose personal data if required by law or in good faith to comply with legal obligations.
1.4 Data Retention and Deletion
- Retention: digiLEARN retains personal data as long as necessary to fulfill the purposes outlined or as required by law.
- Deletion Requests: Users may request data deletion by contacting [contact@digilearn.com]. Deleted data may remain in backups for a limited time but will be fully removed as soon as possible.
2. Terms of Use
2.1 Student Responsibilities
- Account Security: Students must maintain the confidentiality of their login credentials and immediately notify digiLEARN of any unauthorized access.
- Course Conduct: Students must engage respectfully and may not share or reproduce course content without permission.
- Prohibited Actions: Students may not use digiLEARN for any unlawful activities, including posting harmful, abusive, or illegal content.
2.2 Instructor Responsibilities
- Content Ownership: Instructors must have the legal right to upload and sell their course materials. digiLEARN is not liable for any infringement.
- Quality Standards: Instructors are expected to provide high-quality content and must promptly address student queries related to their courses.
- Prohibited Content: Instructors may not upload materials that violate copyright, are offensive, or contain malware.
2.3 Intellectual Property
- Platform Content: All content on digiLEARN, except user-uploaded courses, is the property of digiLEARN and may not be used without permission.
- User-Generated Content: By uploading content, instructors grant digiLEARN a license to display and promote the content on the platform.
3. Payments and Refunds
3.1 Payment Processing
- Transactions: Payments for courses are securely processed by third-party payment providers. digiLEARN does not store credit card information.
- Instructor Payouts: digiLEARN disburses instructor earnings based on the platform’s payout schedule and retains a commission per transaction.
3.2 Refund Policy
- Student Refunds: Refunds are available within [X days] of purchase if a student is unsatisfied. Refunds will not be issued for completed courses or if a student is found to be in violation of these terms.
- Chargebacks: In case of a chargeback dispute, digiLEARN reserves the right to investigate and take appropriate action.
4. Code of Conduct
4.1 Respectful Interaction
- All users must communicate respectfully. Harassment, discrimination, or offensive behavior will result in account suspension.
4.2 Platform Security
- Users are prohibited from attempting to breach digiLEARN’s security or accessing other users’ accounts without permission.
4.3 Reporting Violations
- Users are encouraged to report violations of this policy by contacting [support@digilearn.com]. All reports are confidential.
5. Policy Updates
digiLEARN reserves the right to modify these terms. Updates will be posted on the platform, and users will be notified via email of significant changes. Continued use of digiLEARN after such modifications constitutes acceptance.
Contact Us: For questions regarding this policy, please reach out to [support@digilearn.com].
This policy is designed to create a safe, respectful, and productive learning environment on digiLEARN for all users.